Agreement to Terms

By accessing or using Lumière's website, platform, or any services we provide, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, clients, and anyone else who accesses or uses our services.

Services

Lumière provides infrastructure design, data intelligence, and interface engineering services to businesses and organizations. The specific scope, deliverables, timelines, and pricing of any engagement are defined in a separate Statement of Work or Service Agreement signed by both parties. These Terms and Conditions govern your general use of our website and services and apply alongside any specific agreements in place.

Intellectual Property

Our work product. Unless explicitly stated otherwise in a signed agreement, all systems, code, documentation, and deliverables produced by Lumière during an engagement become the full property of the client upon receipt of final payment. We retain no ongoing claim to anything we build for you.

Our brand and materials. The Lumière name, logo, website content, case studies, and published materials remain the exclusive intellectual property of Lumière Inc. You may not reproduce, distribute, or use these materials without prior written permission.

Pre-existing IP. Each party retains ownership of intellectual property that existed before the engagement began. If Lumière incorporates any of its pre-existing tools, frameworks, or methodologies into client deliverables, this will be disclosed in advance and governed by the terms of the relevant agreement.

Client Responsibilities

To enable Lumière to deliver effectively, clients agree to:

• Provide accurate and complete information about their existing systems, requirements, and constraints

• Make relevant team members available for scheduled reviews, feedback sessions, and decision points

• Review and respond to deliverables within agreed timeframes

• Ensure that any third-party systems, data, or credentials provided to Lumière are licensed for the intended use

• Notify Lumière promptly of any changes to requirements, timelines, or organizational circumstances that may affect the engagement

Payment Terms

Payment terms are defined in each individual Service Agreement. Generally:

• Invoices are issued at the milestones or intervals specified in the agreement

• Payment is due within 30 days of invoice date unless otherwise agreed in writing

• Late payments may be subject to interest at a rate of 1.5% per month

• Lumière reserves the right to pause work on any engagement where payment is more than 14 days overdue

• All fees are exclusive of applicable taxes, which are the responsibility of the client

Confidentiality

Both parties agree to keep confidential any non-public information shared during the course of an engagement. This includes technical specifications, business strategy, financial information, and client data. Confidentiality obligations remain in effect for three years following the conclusion of an engagement, or indefinitely for information that constitutes a trade secret.

Limitation of Liability

To the maximum extent permitted by applicable law, Lumière's total liability for any claim arising from or related to our services shall not exceed the total fees paid by the client in the three months preceding the claim. Lumière shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profit, loss of data, or business interruption, even if advised of the possibility of such damages.

Termination

Either party may terminate an engagement by providing written notice as specified in the relevant Service Agreement. Upon termination, the client is responsible for payment of all fees for work completed up to the termination date. Lumière will deliver all completed work product and any work in progress at the time of termination.

Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Lumière Inc. is incorporated, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved through good-faith negotiation in the first instance, and through binding arbitration if negotiation does not produce a resolution within 30 days.

Changes to These Terms

Lumière reserves the right to update these Terms and Conditions at any time. Changes will be posted to this page with an updated date. Continued use of our services following the posting of changes constitutes acceptance of those changes. For active client engagements, material changes to these terms will be communicated directly.

Contact

For questions about these Terms and Conditions, contact us at legal@lumiere.io